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Parts Warranty Policy

 Chiropractic Table Parts Warranty Policy

 

Most MFG's provide a ONE Year limited warranty when you purchase your New Table Parts.

The MFG's guarantees are that for a period of one year, your table part will be free of defects on the part.

For twelve months; if in normal use, a part is found to be defective or breaks, the MFG will replace the part at their option.

This DOES NOT cover broken parts caused by MISUSE or damage from a patient being overweight.

If a part is found to be defective during the One Year warranty period; the MFG will replace the part.

Any UPS or freight charges will be the responsibility of the product owner not Access Equipment Corp.


 The MFG's DO NOT have a labor warranty for part installation or repair. 

This applies to BOTH international and USA table sales.

If there is a need for ANY replacement or warranty part, the customer will pay the inbound shipping cost.

In the event the MFG requires the part to be returned; the customer will also pay any return shipping cost.

There are NO MFG’s that cover labor warranty!

The exception to the one-year limited warranty is upholstery, which does not carry any warranty.

Today
Summarize the main points on this page

Here’s a summary of the key information from the FAQ page of Chiropractic Table Parts:

 Location

  • Based in Sylacauga, Alabama

 Shipping

  • Ships parts under 75 pounds to USA and Canada

  • No shipping to PO Boxes or APO/FPO addresses

 Payments

  • Payment must be made in full via check or credit card

  • No installment options available

 Returns

  • Requires a Return Authorization Number (RMA#) before sending items back

  • Returns must be:

    • Made within 14 days

    • In original packaging, new, and unused

  • Non-returnable items: Opened oils, grease, manuals, special orders, electrical and custom parts

  • Returns not accepted after 30 days

 Warranty

  • Most manufacturers offer a 1-year limited warranty on new parts

  • Warranty excludes:

    • Misuse

    • Damage from overweight patients

    • Labor costs for repairs

  • Shipping costs for warranty replacements are paid by the customer

 Restocking Fee

  • Some manufacturers charge a 25% restocking fee

  • Chiropractic Table Parts does not control this fee

  • Shipping cost for returns is only covered if they shipped the wrong item

 

Chiropractic Table Parts is a Division of Access Equipment Corp